FAQs

We've put together out most frequently asked questions

If you can't find the answer you're looking for, get in touch and we'll be happy to help

In a hurry? Use the search >

What areas do you cover?


We are based in Newton Abbot and cover - Newton Abbot Torbay Teignbridge South Hams Exeter Plymouth. Contact us for more information




Can I have a one off service?


Yes.. We can do one off visits. A one off visit must be booked at a minimum of two hours call out. Contact us for more info




Are your products environmentally friendly?


Yes.. All of our products are envrionmentally friendly. Where possible we use steam application in conjunction with our cleaning products We are an environmentally conscious company and all products and items that can be recycled, are recycled




Are your products tested on animals?


No. All of the products we use are not tested on animals and where possible we use products that do not impact on wildlife Where possible, we aim to use Vegan products, as this is better for all of us




Do you always supply cleaning products


Yes. We supply all of our own products. But if you would prefer ones supplied to us, that's fine




Why do you need to come and vist first?


We always prefer to come to your premises and talk through your requirements whilst walking around to understand the environment we will be working in. This enables us to give you the best price and services We understand that this is not always possible and we are happy to work with you in finding the best solution On our first visit of any premises, we carry out a condition survey




Do I need to be in when you're here?


No, you don't need to be in whilst we are there. We can let ourselves in and out with the keys/code you have provided At the end of any service, even if you're in, we fill out a post clean tick list which is signed by us and left at your premises




What forms of payment do you accept?


We accept cash, credit or debit cards. Invoices are sent to your email address We no longer accept cheques




What are your opening hours?


Our standard business hours are Monday - Friday 08:00 17:30, Saturday 08:30 16:30 However, our services are available 24/7, but outside of our standard hours, prices will vary. Contact us to discuss your requirements




Do you provide PPE?


We supply all of our own PPE, this includes 5 point PPE when working on construction sites. If you would prefere us to wear yours, please let us know ahead of our visit




Where can I see your prices?


You won't find our prices online, as our services are bespoke, you will receive a personalised quote based on your requirements. Contact us now





Our Locations 

NEWTON ABBOT | TORBAY | SOUTH HAMS | EXETER | PLYMOUTH

  • Facebook
  • LinkedIn Social Icon
  • Twitter
  • Instagram

Sign up and receive 15% off your first booking

Terms and Conditions | Privacy Policy

©2020 BrightCo Services. Registered in England and Wales. Company No. 12476050. Newton Abbot, Devon, United Kingdom